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Customer feedback on U&D Square's ITIM capabilities


"We have been working with U&D Square from last 4 years in the area of IT Infrastructure management and technical support. Their services brought us the savings of nearly 35% and increased our productivity. I recommend U&D Square to anyone who is looking for high class Infrastructure Management , technical support and consulting services. "

- Ranjit More
Managing Director
uceindia.com
IT infrastructure management
U&D Square provides end-to-end services across all IT Infrastructure service domains, through a continuous life cycle of "Plan, Design, Implement/ Migrate and Manage". U&D Square is able to deliver these services to clients in the most consistent, predictable and cost-effective manner, leveraging its Global Delivery Model.

Planning is a critical stage which includes various activities. For instance, activities required for setting up a new Data-center or a Network Operations Center (NOC). Planning is also required for initiating a major project like migration or consolidation. U&D Square brings its vast experience into Consulting and Program Management of such infrastructure projects, and in planning various projects across various technical domains for the client.


This stage includes activities for designing a Data Center, NOC, Command Center, Technical Support Center/Helpdesk. This is also required while designing for a DR/BCP and a Standard Operating Environment. U&D Square brings consulting and design expertise into infrastructure projects.


This includes activities like implementing DR/BCP and Standard Operating Environment and migrations of OS, databases and e-mail systems. U&D Square can help implement ITIL process frameworks, the global standard process framework for delivering IT Infrastructure Services.


This includes 24/7/365 monitoring and management of all infrastructure components (OS, databases, mail systems), network components (routers, switches) and applications. U&D Square provides these services from global management center pune India.
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